Cancellation policy
For cancellations made 30 days or more before start date of the Phuket trip: 95% refund will be given.
For cancellations made 15-29 days before start date of the Phuket trip: 50% refund will be given.
For cancellations made 8-14 days before start date of the Phuket trip: 15% refund will be given.
For cancellations made 1-7 days before start date of the Phuket trip: No refund will be given.
No show: No refund.
No refunds will be given for any unused services or inclusions.
All refunds will be processed after deducting a transaction fee of INR 200 per person. This fee is charged by The Great Next.
Rules on trip
Anyone missing the scheduled transfers will have to arrange their own transport at their own cost.
All activities require that you are not under the influence of drugs or alcohol. If you are found to be under the influence of the same, you can be prevented from undertaking the activity. No refund will be provided for the same. The guide/operator's decision will be final.
If you misbehave with other participants, other tourists, other guests at the hostel, in vehicles and/or during the activities, the operator/guide reserves the right to terminate your trip with no refund/compensation.
Additional instructions, booking policies, terms and conditions
Please be aware that the hostel accommodation may be in mixed gender or single gender dorms, depending on availability.
The schedules for pick-ups and drop-offs are fixed, for activities and for airport transfers. Please confirm the timings with us before booking your flights. Transfers needed before and after those timings will not be borne by the operator and clients will have to pay extra for the same.
No refunds/reductions will be given for unused facilities, inclusions or activities, for any reason.
This package does not include late check-out or early check-in to the hostel. If you wish to do so, you may arrange it at your own cost.
The trip cost has been calculated at the current rates of taxes and international payment transfer fee, and the cost may change as per the changes in the tax structure. Travellers will bear the additional cost incurred due to any increase or hike.
Any additional costs incurred due to a change in itinerary because of weather, political unrest, force majeure, medical/other emergencies could result in extra costs to clients. This will not be borne by The Great Next or by any operator.
All water activities, including speedboat operation and timings, depend on the weather and tide conditions. No refunds will be provided in case of changes or cancellations to these.
If you break local laws, you will be responsible for all legal proceedings and related costs, including local travel, stay, meals, flight changes/cancellations. Guides will not be able to support you for the same and extend their stay or modify their itinerary.
Phuket, as in all large cities and tourist areas, has its share of scams. You can do online searches for the same. We expect you to use your discretion when transacting with local touts offering you "deals", show tickets, bar tickets, "free" drinks, "cheap" rides/vehicles/bikes, etc. In addition, stay away from anything related to drugs and prostitution as you would in any city. The operator and The Great Next would not be responsible for any legal/financial/insurance related liabilities you incur due to this.
Insurance: We strongly suggest that you purchase travel insurance that covers your travel, medical and accidents during your holiday. You can purchase a policy of your choice in India. In the rare event that you were to fall ill or have an accident or face travel issues, your insurance policy would cover some/all of the costs related to your emergency.
Please let The Great Next and your operator know any illnesses you might face, especially if you have blood pressure, heart problems, breathing problems, asthma, vertigo, diabetes, etc. These health problems could be an issue with some of the activities we will be undertaking.
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