Cancellation policy
If you cancel 45 days before departure of the Chanderkhani Pass trek: Full refund (after deducting any expenses that have been incurred for hotel bookings, transport, etc.) minus any transaction charges.
If you cancel 30-45 days before departure of the Chanderkhani Pass trek: 75% of trip cost will be refunded (after deducting any expenses that have been incurred for hotel bookings, transport, etc.) minus any transaction charges.
If you cancel 15-30 days before departure of the Chanderkhani Pass trek: 50% of trip cost will be refunded (after deducting any expenses that have been incurred for hotel bookings, transport, etc.) minus any transaction charges.
If you cancel 15 days or less before departure of the Chanderkhani Pass trek: No refund.
Rules on trip
The operator has a set of guidelines for the Chanderkhani Pass trek that must be adhered to based on the tenets of ‘Leave No Trace’ & ‘Tread Light’ policies. These guidelines are very simple and emphasise on travelling in small groups, better planning, understanding impact of camping, proper waste disposal, respecting local cultures, sensitivity towards wildlife and so on.
Participants must adhere to the instructions of the team leader during the trek to Malana.
Smoking, consumption of alcohol, narcotic drugs etc. is strictly prohibited on the Chanderkhani Pass trek.
While trekking participants must follow a proper waste disposal system.
Additional instructions, booking policies, terms and conditions
The operator takes utmost care to ensure safety of its clients. However in the case of any unforeseen mishaps, the operator will not be liable for any injuries caused or for loss of life.
If due to bad weather, sickness, natural calamity or any other personal reasons, the itinerary of this trip is changed, the extra charges for accommodation, transport, etc, will be borne by the guests. The same will be applicable if a guest decides to change the itinerary due to personal reasons, injury, or bad health.
Participants will be required to fill up an indemnity form before the Chanderkhani Pass trek. You are requested to inform the operator if you're suffering from any major ailment and submit your health certificate.
All fixed departure trips will be run according to a fixed schedule and standard services. In case of individual requirements, the operator may not be able to entertain the request or may have to charge additional amounts. Please be aware of this fact.
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