Cancellation policy
Please note that the following charges will apply on cancellation:
If cancellation takes place more than 30 days prior to departure, 100% of the tour price will be refunded
If cancellation takes place between 30 to 15 days prior to departure, 75% of the tour price will be refunded
If cancellation takes place between 14 to 8 days prior to departure, 50% of the tour price will be refunded If cancellation takes place less than 7 days prior to departure, 100% of the tour price will be forfeited.
NOTE that all cancellation will incur a processing fee of 5% on the trek fee.
Rules on trip
The participants will have to follow the instructions given by the trek leader and guide.
Consumption of liquor, drugs, tobacco products, cigarettes etc. is strictly prohibited during the camp.
There is a zero-tolerance policy for participants who litter, deface property or monuments, or cause general disturbance. Any flouting of these rules will be dealt with seriously, and may involve expulsion from the trek or camp, and no refund is admissible in such cases.
Additional instructions, booking policies, terms and conditions
Non-liability: TREXplore is not responsible for any loss/damage of your gear/equipment or other belongings on the trek. Though we have experienced trek leaders and local staff for the safety of the trekkers, TREXplore is not responsible for any kind of hazard to a participant's health during a trek.
Route changes, postponement, delay or finishing the trek a day earlier: Under some extraordinary circumstance, your trek may end a day earlier or start a day later. This may become necessary due to inclement weather, snow and ice conditions, political restrictions or any other cause. In the event of a change, postponement or delay, participants have no right to refund of the trek (in whole or in part) or other compensation for any injury, loss or damage.The trek fee is not charged broken down in terms of days but is a composite fee for the whole trek.
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