Cancellation policy
Cancellations are not allowed once purchased.
All packages are valid only for the day of purchase from 11.00 hrs to 21:00 hrs, and are non-refundable, non-transferable and non-redeemable.
Rules on trip
Height & weight safety criteria are to be followed strictly.
Sports shoes are compulsory for all activities. (Clean hygienic shoes are available for purchase and on rent.)
No outside eatables will be allowed within the park.
Please be aware that waiting time for some activities may be between 5 minutes to 2 hours, depending on the crowd.
Please do not carry alcohol or illegal substances into the park. Della Adventure reserves the rights to refuse entry to the guest in the park for violating park rules, illegal activities or failure to comply with any security measures.
Professional photography equipment or cameras with detachable lenses are not allowed (point-and-shoot are allowed).
Additional instructions, booking policies, terms and conditions
Please note: Children cannot use the Jumbo Pass. Every adult has to be above 4.6 feet to buy this Pass.
Do carry a valid ID (driving license, student ID, passport, PAN card or Voter ID) and a print-out of your passes.
The management has put all efforts to keep all activities and attractions operational; however it is possible that some of the activities may not be fully operational due to technical or safely reasons and shall not be substituted or refunded.
Della Adventure will not be responsible for any loss, damage or injury sustained by the guest, outside or third party and persons accompanying him, while in the park.
Package rates and governing conditions are subject to change without notice.
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