Cancellation policy
The following charges will apply for cancellation:
For cancellations made more than 30 days before departure of rafting trip in Rishikesh: 75% of the trip cost will be refunded.
For cancellations made 29-15 days before departure of rafting trip in Rishikesh: 50% of the trip cost will be refunded.
For cancellations made 0-14 days before the Rishikesh rafting trip: No refund.
No show: No refund.
All refunds will be made after deducting the transaction charges.
The trip cost for the rafting in Rishikesh is quoted as a package. No partial refunds or credit will be given for services not used.
Rules on trip
The rafting in Rishikesh generally takes place in remote areas where there is little or no access to normal medical services or hospital facilities for serious problems. Medical and evacuation expenses will be the responsibility of the participant.
Participants must not litter and always follow the guide's instructions.
Consumption of alcohol and non-veg items at the campsite is strictly prohibited under Uttarakhand law.
All Rishikesh rafting trips are run with safety support. Two rafts or one raft and kayak depart together.
Additional instructions, booking policies, terms and conditions
Please note that the Rishikesh rafting trip departure time is subject to change, based on mutiple factors. Participants are recommended to keep their schedule flexible for the day.
The operator reserves the right to change/delay the date of departure, the end point of the rafting, or the route for rafting, due to weather, political or other reasons out of the control of the operator. In the event of a change, postponement or delay, participants have no right to claim the refund of the tour price (in whole or in part) or other compensation for any injury, loss or damage.
The operator reserves the right to change the Rishikesh rafting prices (or any part) without notice, at any time before and including the departure date.
All participants should have internationally accepted health insurance for all activities pertaining to the rafting in Rishikesh, which should include coverage for emergency rescue and evacuation.
Children below 5 yrs enjoy free stay (no separate bed will be provided).
Children between the age of 6-12 years: INR 1500 per night (camping only).
Children above 12 years will be charged as adults.
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