Cancellation policy
The following charges will apply on cancellation:
If cancellation takes place more than 45 days prior to departure, your full amount will be returned except a processing charge of Rs. 5000 or US$ 120.
If cancellation takes place between 45 and 30 days prior to departure, 50% of the tour price will be forfeited
If cancellation takes place less than 30 days prior to departure, 100% of the tour price will be forfeited.
Some trips attract a minimum processing charge – please check.
The tour price is quoted as a package. No partial refunds or credit will be given for services not used. We recommend that you obtain travel insurance upon booking.
Rules on trip
Consumption of alcohol or drugs is not permitted upto 6 hours before or during a rafting trip. We will, without refund, refuse intoxicated persons.
Additional instructions, booking policies, terms and conditions
All bookings are subject to availability of space at camp.
Train bookings are very difficult to get if you book closer to date. A railway tatkal surcharge of Rs. 1400 per person per sector will apply should we be unable to get a ticket under standard quota.
Aquaterra Adventures (I) Pvt. Ltd., reserves the right to change, alter or cancel a trip due to any reason or extraordinary circumstance like dangerous water levels, landslides, bad weather etc. This right will be exercised in the best interest of your safety, and for the well being of an individual or group of individuals.
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