Cancellation policy
Cancellation charges will be applicable as follows and will cover all situations such as injuries, sickness, exams, interviews, selection in tournaments etc:
More than 30 days prior to departure - 10% of the trip cost will be charged
30-16 days prior to departure - 15% of the trip cost will be charged
15-10 days prior to departure - 50% of the trip cost will be charged
Less than 10 days prior to departure - 100% of the trip cost will be charged.
Rules on trip
Substitution of one camper with another is not permitted.
The camp will be organised in the most informal atmosphere. However camp discipline is binding on everyone. Campers must abide by the directives of the camp organisers at all times.
The campers are required to carry their own luggage and hence should carry only essential items with them. All campers are responsible for the safety of their luggage/belongings throughout the camp. Pugmarks/Eco Tours will not accept any liability in this regard.
Girls and small children should not visit public toilets without an escort.
Smoking, consumption of liquor and tobacco products are strictly prohibited for the entire duration of the camp.
All the campers should keep the trails and campsite litter-free. The waste can be disposed off in the city for recycling.
Collections of corals, shells, flowers, fossils, rocks, fungus and other life-forms are forbidden.
Additional instructions, booking policies, terms and conditions
Pugmarks establishes a tie-up with local hospital/nursing home/doctor at every camp site.
In case of remote areas, either a vehicle is retained at the campsite or it is on-call at the local transporter.
A roll call/physical count will be taken to ensure nobody is left behind. This will be observed during travel, treks and adventure activities. A Pugmarks instructor will lead the walking trail in the jungle, and the end will be brought up by another instructor and nobody will trail behind him.
In the mountains, there are rescue parties to evacuate victims suffering from altitude sickness, asthma and body injuries. In the remote wilderness, there are standby vehicles to transfer the victim to the nearest primary health centre or hospital.
Emergency involving whole group - This can be a natural calamity, local unrest and violence or even a mundane traffic jam that throws all schedules out of gear. In such situations, the control room seeks help from the police commissioner and coordinates with district authorities to sort out the problem.
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