Rules on the trip
Guides/instructors will refuse your participation in the Kolad river rafting and adventure activities if you have consumed alcohol before or during the activity.
All guests are required to carry a valid government issued photo identity and address proof for check-in procedure.
Cancellation policy
The cancellation policy is as follows:
If cancellation is made 2 days or more before the departure date of the Kolad river rafting trip: 100% of the total trip cost is refunded, minus any transaction charges.
No refund will be made if cancellation is made 0-48 hrs prior to the departure date of the Kolad river rafting trip.
No show: No refund.
Additional instructions, booking policies, terms and conditions
If a customer does not avail of an activity or service included in the price of this Kolad river rafting trip, the price will not change and cannot be refunded.
Check-in is at 08:30 hrs, and check-out is 11:30 hrs.
There are additional costs for starters, ice and glasses services, driver meals (no accommodation), DJ charges, and any extra meals apart from those mentioned in the inclusions.